Privacy Policy – Makopo Industrial
Effective Date: 01 Jan 2025
At Makopo Industrial, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website: www.makopoindustrial.com
1. Information We Collect
We collect the following:
- Personal information you provide: name, email address, phone number, shipping and billing addresses.
- Payment details (processed securely via our third-party payment processors).
- Information about your orders and interactions with our store.
- Cookies and usage data to improve your experience.
2. How We Use Your Information
We use your information to:
- Process and ship your orders.
- Communicate with you about your order or promotions.
- Improve our services and user experience.
- Prevent fraud and ensure site security.
3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Trusted third-party service providers (e.g., payment processors, courier companies).
- Authorities when legally required.
4. Your Rights
You can:
- Access or update your personal information.
- Request deletion of your data (unless legally required to retain it).
- Opt-out of marketing emails at any time.
5. Security
We take reasonable steps to protect your data using encryption, secure servers, and other best practices.
6. Cookies
Our site uses cookies to remember your preferences and enhance your shopping experience. You can manage your cookie settings in your browser.
7. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll post any changes here with a new effective date.
8. Contact Us
If you have any questions or concerns, contact us at:
📧 Email: info@makopoindustrial.com
📞 Phone: 012 285 0355
Terms of Service – Makopo Industrial
Effective Date: 01 Jan 2025
By using our website and services, you agree to the following terms and conditions.
1. General
Makopo Industrial is an e-commerce store selling abrasives, PPE, welding tools, and related products. All users must be at least 18 years old or have parental permission.
2. Products and Orders
- We aim to provide accurate product descriptions and pricing.
- Orders are subject to availability and confirmation.
- We reserve the right to cancel orders due to errors, stock issues, or suspected fraud.
3. Payments
All payments must be made securely through our supported payment gateways. Prices are listed in [insert currency] and include/exclude taxes as stated.
4. Shipping & Delivery
- Shipping options and delivery times are listed at checkout.
- We are not liable for delays caused by courier services or external factors.
- Shipping fees are non-refundable unless otherwise stated.
5. Returns & Refunds
- Please see our Returns Policy [insert link or details].
- Items must be returned in original condition within [insert days, e.g., 14 days].
- Certain items (e.g., PPE once opened) may not be returnable for hygiene reasons.
6. User Responsibilities
You agree not to:
- Use the site for any unlawful or fraudulent purpose.
- Interfere with the site’s functionality or security.
- Share your account details or misuse the platform.
7. Intellectual Property
All content on this website (logos, images, product descriptions) is owned by Makopo Industrial or licensed to us. Do not copy or reproduce without permission.
8. Liability
Makopo Industrial is not responsible for:
- Any indirect or consequential loss from using our website or products.
- Any loss due to misuse or improper use of our tools or equipment.
9. Changes to These Terms
We may update these Terms of Service at any time. Continued use of our site means you accept any changes.
10. Governing Law
These terms are governed by the laws of the Republic of South Africa
11. Contact Us
Questions? Get in touch:
📧 Email: info@makopoindustrial.com
📞 Phone: 012 285 0355